Introduction
Welcome to Mazvani. We respect your privacy and are deeply committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (mazvani.com) and purchase our premium handloom products.
Information We Collect
To provide you with a seamless luxury shopping experience, we collect the following necessary information when you place an order or interact with our site:
- Personal Details: Full Name, Email Address, Phone Number, and WhatsApp Number (for order updates and support).
- Shipping Details: Complete Delivery Address and PIN Code to fulfill your orders.
- Browsing Information: Standard website analytics, including IP address and browser type, to improve our website’s performance and user experience.
Payment Security & Data
We prioritize your financial security. All online transactions are processed through highly secure, RBI-compliant payment gateways (such as Razorpay).
- We do not store your payment data: Mazvani does not collect or store your Credit/Debit Card numbers, UPI PINs, or net banking passwords on our servers. All payment details are securely encrypted and handled directly by the payment gateway.
How We Use Your Information
We use your data strictly for legitimate business purposes, which include:
- Fulfilling and delivering your orders.
- Communicating with you regarding order confirmations, shipping updates, and customer support.
- Handling returns, exchanges, and quality checks.
- Sending you exclusive brand updates (only if you have opted in).
Sharing Your Information (Third-Party Partners)
We never sell, rent, or trade your personal information. We only share necessary data with trusted third-party service providers to fulfill our services:
- Logistics Partners: Your name, address, and phone number are shared securely with our shipping aggregators and courier partners to ensure timely and safe delivery.
- Payment Processors: Necessary transaction data is shared securely to process your payments.
Cookies
Our website uses cookies (small data files stored on your device) to maintain your shopping cart, remember your preferences, and provide a smooth, continuous browsing experience. You can choose to disable cookies through your browser settings, though this may affect site functionality.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please reach out to us at:
- Email: Support@mazvani.com
- Phone/WhatsApp: 7419996661